Delivery Agreement
Effective Date: 28 June 2024
CatProxies ("we", "our", "us") is committed to providing reliable and efficient delivery of our proxy services. This Delivery Agreement outlines the terms and conditions regarding the delivery of proxy services purchased from our website catproxies.com
1. Service Delivery
1.1 Delivery Methods
Our proxy services are delivered digitally and are accessible through your account dashboard on our website. Upon successful purchase, the proxy credentials will be available for immediate use, or within 60 minutes/hours, depending on the service purchased.
1.2 Access Details
You will receive the following details upon purchase:
Proxy IP address
Port number
Username and password (if applicable)
2. Delivery Charges
Since our services are delivered digitally, there are no physical shipping charges. All charges are for the service itself and any applicable taxes or fees.
3. Delivery Timeframes
3.1 Instant Delivery
Most of our proxy services are available instantly after the payment is confirmed. You will receive an email notification with access details, and the services will be accessible via your account dashboard.
3.2 Delayed Delivery
In some cases, there might be a short delay due to processing or verification requirements. Typically, this delay will not exceed 48 hours. You will be notified via email in case of any delays.
4. Order Processing
Orders are processed immediately upon receipt of payment. You will receive an order confirmation email and an email with your proxy service details once the processing is complete.
5. International Delivery
Our proxy services are available for use globally. However, availability may vary based on regional regulations and restrictions. It is the customer's responsibility to ensure that using our proxy services complies with local laws.
6. Service Activation and Configuration
Upon delivery, you will receive detailed instructions on how to configure and use your proxies. If you encounter any issues, our support team is available to assist you at [email protected].
7. Service Availability
Our proxy services are designed to be available 24/7. However, there may be periods of downtime for maintenance or unforeseen technical issues. We strive to minimize any disruptions and will notify you in advance whenever possible.
8. Lost or Compromised Credentials
If you believe your proxy credentials have been lost or compromised, please contact our support team immediately at [email protected]. We will close all plans of the old account and assist you in securing a new account. In certain cases, we might be able to transfer some of your plans to a new account.
9. Changes to Delivery Details
If you need to change any details related to your proxy service delivery, such as updating your contact email, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request.
10. Customer Responsibilities
10.1 Accurate Information
You are responsible for providing accurate information during the purchase process. We are not responsible for any issues arising from incorrect information provided by the customer.
10.2 Compliance
You are responsible for ensuring that your use of our proxy services complies with all applicable laws and regulations.
11. Contact Us
If you have any questions about this Delivery Agreement, please contact us at: